Creative Urethane Concepts Inc./StampMaster® FAQ’s
Click on the question for the answer.
What is a flex?
A flex is produced with a more "pliable" urethane that can be bent to a 90* angle. The flex has no handles and is thinner. This allows you to "fill in" the areas that the mats do not, confining situations such as formed edges or next to a wall etc. which will minimize your final touch up. Flexes are available in all patterns.
Top
How many mats will I need for my job?
The general rule is that you will need enough mats to completely go across the width of the area to be stamped plus 1 to 2 additional mats to start the next row. You will also need at least one flex, a tamper tool and miscellaneous hand tools. Grout wheels are also available. IMPORTANT: Always remember to know the dimensions of the tool of choice since sizes vary from pattern to pattern. Always take into consideration your normal job factors such as wind, sun exposure, and general climate. You do not want to lose your stamping "window" due to an inadequate number of mats.
Top
Do I have to purchase a minimum number of stamps?
No. CUC. does not require you to purchase a minimum or set. We understand that this is an investment and some small jobs such as a walkway or small patio may only require a few stamps.
Top
Are your mats warranted?
Yes. StampMaster ® Concrete Texturing Mats are lifetime warranted when used under proper conditions with the appropriate decorative concrete products.
Top
Why do some mat patterns have a choice of different colors?
There is a slight variation in the pattern from color to color to create a more natural look as they interlock correctly. We use color coding to make it more convenient for you. There is no set color order when placing on your concrete, just don’t put the same colors next to each other. When a pattern has more than one color we recommend that an equal amount of each color is purchased to assure the more natural look.
Top
What type of care is needed for your mats?
The care is simple. Just hose, wipe down and your mats are ready for your next job.
Top
How many inches of concrete is required in order to use concrete texturing mats?
A minimum of 2" inches of concrete is needed.
Top
Why can’t I use all flex rather than mats?
In order to stamp properly you need the rigidity of the actual mat. The mats are made with handles, a more durable material and allows you to "get on" the concrete sooner. Flex are manufactured for the fill in and tight areas only.
Top
What are the most popular patterns?
There are to many patterns that are popular in our line of mats to mention. Ashler Slate, Random Stone, London Cobblestone, Vegas Stone, Antique Brick Basketweave are just a few that are popular. We suggest using the interactive viewer to see what appeals to your taste.
Top
Can StampMaster® Concrete Texturing Mats be used with overlayments?
Most of our mats can also be used with overlayment systems but keep in mind that you will have to allow for extra material costs as you will need a 3/8" to _"
Top
Do you carry any of the other supplies needed for decorative concrete?
No. CUC. strictly manufacturers concrete texturing mats.
Top
When can my order be shipped?
Most orders can be shipped the same day if placed by 1:00 PM Eastern Standard
Top
How will my order ship?
UPS, Common Carrier, Federal Express. The mode of transportation will depend on the size, weight and dimensions of your particular order. We find the most economical way for our customer.
Top
Do you have distributors?
Yes. Call our toll free number for assistance. 1-888-901-6287
Top
What are seamless mats?
Seamless mats are a non-directional mat with no apparent seams due to the featheredge. This allows you to score your own lines/patterns, if you so choose. This type of mat is popular with the overlayment systems as it is a lower profile and requires less material than the regular mats.
Top
What are the payment methods?
Prior to shipment we accept MasterCard, Visa, AMEX or check. No COD orders please.
Top
Can a do-it-yourselfer use your mats?
It is not recommended for someone who is not familiar with concrete work.
Top
|